Provider networks
High-quality care for the people that matter most
Medical care is a critical part of recovering from a workplace injury, which is why our provider networks are at the heart of our workers compensation process. With a focus on high-quality, evidenced-based care, we partner with medical providers who can help injured workers recover and return to work safely and as soon as medically possible.
Tools for improving results
Medical providers who share our commitment to innovation and improved return to work resources are the heart of our outcome-based networks (OBN). These high-performing providers focus on improving injured workers’ functional capacity and helping them recover.
These providers have been proven to:
- Use evidence-based treatment guidelines to recommend tests and procedures.
- Deliver appropriate medical care to employees for their work-related injuries.
- Help injured employees return to work in regular or modified working capacity as soon as they are able.
Access and timely, appropriate treatment make a difference. That’s why our network is as broad as regulations allow, including every state but Oregon. We make it easy for you and your employees to find providers:
- Search our network online.
- Call 1-800-944-0443.
State-specific outcome-based network resources
Review the state-specific resources below to learn more about how our provider networks can help deliver better claims outcomes for your employees and your business.
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Alabama, Arizona, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Michigan, Missouri, Montana, Nevada, New Mexico, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Vermont, Virginia and West Virginia
If your business is located in the states listed above, you are automatically enrolled in your state’s OBN. No further action is required.
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California
If your business is located in California, you are automatically enrolled in the state’s OBN. No further action is required.
You are also enrolled in our Medical Provider Network (MPN). For more information, please refer to the resources below.
Employee resources
Employer resources
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Illinois
If your business is located in Illinois, you are automatically enrolled in the state’s OBN. No further action is required.
You are also enrolled in our Preferred Provider Program (PPP). For more information, please refer to the resources below.
- Program overview
- Employer implementation checklist
- Employer participation rejection notice
- Employee advisory notice: ENG | ESP
- Employee time of injury notice: ENG | ESP
- Frequently asked questions
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Texas
If your business is located in Texas, we strongly recommend participating in the Health Care Network (HCN) which includes an OBN. For more information, please refer to the resources below.
- Program overview
- Employer implementation checklist
- Frequently asked questions
- Employee notification: ENG | ESP
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Oregon
Oregon law does not allow conventional networks in Workers Compensation. For more information, please refer to the state’s Workers Compensation Division website.
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All other states
If your business is located in any other state, you are automatically enrolled in the state’s Preferred Provider Organization (PPO). No further action is required.
PPO providers have been proven to:
- Use evidence-based treatment guidelines to recommend tests and procedures
- Deliver appropriate medical care to employees for their work-related injuries
- Help injured employees return to work in regular or modified working capacity as soon as they are able
This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.
